Cookie policy

Last updated: May 2026

This English version is provided for convenience only. The French version (available here) is the legally binding version and prevails in the event of any discrepancy.

This policy complies with the requirements of the Belgian Data Protection Authority (APD) and the recommendations of the European Data Protection Board (EDPB). It applies to the menelo.be website and all its pages.

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows the site to remember your actions and preferences for a defined period.

For the purposes of this policy, the term "cookie" also refers to any similar tracker: tracking pixels, local storage, fingerprinting and other tracking mechanisms.

2. Cookies used on menelo.be

Cookie / Tracker	Type	Purpose	Duration	Consent required
Systeme.io session cookie	Functional	Remember the contact form submission	Session	No (necessary)
Meta Pixel (Facebook)	Marketing	Measure Meta Ads advertising performance	90 days	Yes ✓
Anonymous analytics cookies	Statistical	Anonymised traffic statistics	13 months	Yes ✓

3. Cookie consent

In accordance with the GDPR and the recommendations of the Belgian APD:

No non-strictly-necessary cookie is placed before obtaining your valid and explicit consent
The cookie banner presents "Accept all" and "Reject all" buttons at the same level of importance
Your consent can be withdrawn at any time, without affecting the lawfulness of prior processing
Cookie walls (blocking access without consent) are not used on this site

To withdraw or change your consent, please click the "Cookie settings" link in the site footer or contact us at contact@menelo.be.

4. Third-party cookies — Meta Pixel

The menelo.be website uses the Meta Pixel, a tool provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

This pixel may collect data relating to your browsing and your interactions with the site in order to measure advertising performance. This data is transmitted to Meta and processed in accordance with Meta's privacy policy (facebook.com/privacy/policy).

If the Meta Pixel is disabled via the cookie banner, no data will be transmitted to Meta from your visit to menelo.be.

5. Your rights

In accordance with the GDPR, you have the following rights regarding cookies and trackers:

Right to information: to be informed of the cookies placed and their purpose
Right to consent: to freely accept or refuse non-necessary cookies
Right to withdraw: to withdraw your consent at any time
Right of access: to obtain confirmation that your data is being processed

To exercise your rights or for any question: contact@menelo.be

You may also lodge a complaint with the Belgian Data Protection Authority (APD): autoriteprotectiondonnees.be — Rue de la Presse 35, 1000 Brussels.

6. Changes

Menelo reserves the right to modify this cookie policy at any time to comply with legal developments or changes in practice. The date of the last update is indicated at the top of the document. We encourage you to consult this page regularly.